Our Clients Are Collection, Customer Service and Sales Call Center Operations Who Want to Improve Their Performance
Our Experience and Our Clients Speak for Us
- Scores of clients including 15 Fortune 500 Companies in 16 countries
- Over 200 major call centers
- Over 3000 managers Certified in CBS Management Skills
- Over 29,000 collectors/associates Certified in CBS Call Skills
A Client Speaks
CBS has worked with our company for a number of years. We asked them to apply their proven Management
Operating System designed for Contact Center environments to our distributed Branch
network. It was successfully rolled out this year to universal support from our
Branch and Senior Managers. We found CBS to be enthusiastic; professional and
driven to meet the needs of our business.
Carl Spencer, Strategic & Operation Support Manager, HFC Bank Plc | More Testimonials
Some of Our Clients
- Credit & Retail Cards
- Lending/Installment Loans
- Third Party & Debt Purchase
- United Kingdom
- Offshore
- Additional
| Advanta Inc. |
 |
HBoS Plc |
|
Prime Option
|
| American Express |
Household Credit Services |
Providian
|
| AT&T Corp |
Household International |
Renaissance Credit Services
|
| Bank of America |
HSBC |
Risk Management Alternatives
|
| Bank One |
J.C. Penney |
Sears
|
| Capital One |
Lloyds Bank TSB |
Sun Trust
|
| Credit One |
M&S Money |
The Associates
|
| Commonwealth Bank |
Manufacturers And Traders Trust Corp |
The Chase Manhattan Bank
|
| Epicenter Corp |
Mellon Bank |
Wachovia Bank
|
| First USA |
Metris Companies |
Washington Mutual
|
| Fleet Credit Card Services |
Omnium Worldwide |
Westpac Banking Corp |
| GE Money |
Outsourcing Solutions Inc |
Wells Fargo |
| Global Vantedge |
PNC Bank
|
|
| Branch Banking & Trust |
|
HSBC |
| Capital One |
Lloyds TSB |
| Commonwealth Bank |
Manufacturers And Traders Trust Corp |
| EMC Mortgage Corp |
Oxford Resources |
| First Union |
Renaissance Capital Consumer Finance |
| Fleet Finance |
The Money Store |
| GE Global Finance |
Toyota Financial Services |
| Great Lakes |
Wachovia Mortgage |
| HBoS Plc |
Washington Mutual |
| Household International |
Westpac Banking Corp |
| HFC Bank |
Wells Fargo |
| Advent International |
|
Omnium Worldwide |
| Asset Acceptance Corp |
RMA |
| Exterra |
OSI |
| Lloyds TSB |
|
HBoS Plc |
| Cheltenham & Gloucester |
Beneficial Finance |
| M&S Money |
HFC Bank |
| HSBC Plc |
|
| Advent International |
|
Global Vantedge |
| American Express |
HSBC |
| Commonwealth Bank |
iGate |
| Epicenter |
iFlex |
| GE Global Finance |
Option One |
| GE Money |
Wachovia |
| Genpact |
Westpac Banking Corp |
| Great Lakes (Student Lending) |
|
Solomon-Lawrence Partners (National Consumer Credit Course) |
| Experian (Consumer Credit Bureau) |
|
|
